Bidding & buying process

Bidding & Buying

• How do I access the price guide?
• Can I return a lot I have won?
• What does the message "You have been outbid" or the email "You are no longer the highest bidder" mean?
• The lot has been sold at my maximum bid, but not to me? How can this be?
• Am I accepted as a bidder?

Shipping costs

• How are the shipping costs calculated?

Copy of ID

• Why do some auction houses require a copy of identification?

Surcharge

• When will I receive an invoice for my purchased items?
• How do I know if I have won the bid or a lot?
• The winning bid matches my maximum bid, why did I not win the lot?

planned expenditure

• Why am I asked about my planned expenditures?

Purchase incentive

• What is a buyer's premium?

Bidding against oneself

• Can I accidentally bid against myself?

additional costs

• What costs are incurred when I successfully bid on a lot?

Suspicion of bid-rigging

• What can I do if I feel that bid rigging is taking place?

Dissatisfied with the lot

• What can I do if I am not satisfied with the lot I have won?

accidental bid

• What can I do if I have accidentally placed a bid?

Chassé steps

• What are bidding increments?

Am I the highest bidder in a timed auction?

• How can I find out if I am currently the highest bidder in a timed auction?

Tips for timed auctions

• Are there any tips for bidding in timed auctions?

Placing Bids in Timed Auctions

• How to bid in a timed auction

Time-limited auctions

• What are Timed Auctions?

Bid live despite hidden bids

• Can I place live bids in an auction even if I have already submitted a maximum bid?

Does the auction house know my maximum bids?

• Does the auction house know my maximum bid?

Edit maximum bids

• How to change your maximum bid

Placing bids during an auction

• How do I place bids in a live auction?

Tips for live bidding

• Are there any tips for live bidding?

Rejection of my registration

• Why was I not accepted to bid?

Registration time

• How early should I register for a live auction?

Registration not possible

• Why was I unable to register for an auction?

Bidding and Buying

• What are maximum bids and how do they work?